3-day money-back guarantee and refund policy
At IPTV Smarters Pro ( https://iptvsmarterspro.no ) customer satisfaction is important to us. If you experience any technical or service-related issues, we encourage you to first contact our support team so that we can assist you quickly.
If the service is still not working properly on your supported device after contacting support, you may request a refund within 3 days (72 hours) from the date of purchase.
Refund terms:
- Refund requests must be submitted within 72 hours of purchase.
- The service must not have been heavily used or abused.
- Refunds are only given for confirmed technical issues that we are unable to resolve.
- Your device must be compatible and correctly configured according to our setup instructions.
- No refunds will be given after the 3-day period has expired.
Non-refundable situations:
- Problems caused by poor or unstable internet connection.
- Incorrect setup or unsupported devices.
- Redetermination after purchase.
- Temporary outages caused by third-party providers.
Once the refund is approved, the amount will be refunded to the original payment method. Processing time may vary depending on your bank or payment provider.
We reserve the right to refuse refund requests that do not meet the above conditions.
By purchasing from IPTV Smarters Pro you agree to this refund policy.